Terms of service
Last Updated: June 22, 2026
Welcome to Kantha.store. By accessing or purchasing from our website, you agree to be bound by these Terms of Service.
1. General Information
Kantha.store is an online platform offering authentic handcrafted Kantha products, including sarees, apparel, and textile products made by artisans from Santiniketan and surrounding regions of West Bengal, India.
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.
2. Product Information
We strive to ensure that all product descriptions, photographs, and pricing are accurate.
As our products are handmade:
- Slight variations in color, embroidery, texture, and design may occur.
- These variations are natural characteristics of handcrafted products and should not be considered defects.
- Product colors may vary slightly depending on your screen settings.
3. Pricing & Payments
- All prices are displayed in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Payment must be completed before an order is processed.
- We accept secure payments through approved payment gateways.
4. Order Acceptance
We reserve the right to:
- Refuse or cancel any order.
- Limit quantities purchased per customer.
- Cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity.
If an order is canceled after payment, a full refund will be issued.
5. Shipping
- Orders are processed within the stated processing time.
- Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
- Customers are responsible for providing accurate shipping information.
6. Returns & Refunds
Please refer to our Return & Refund Policy for complete details.
As many of our products are handcrafted and limited edition:
- Returns are accepted only for damaged, defective, or incorrect items.
- Items must be reported within 48 hours of delivery.
- Products must remain unused and in original condition.
7. Intellectual Property
All content on Kantha.store, including:
- Logos
- Product photographs
- Videos
- Designs
- Text
- Graphics
is the property of Kantha.store and is protected by applicable intellectual property laws.
Unauthorized reproduction, copying, or commercial use is strictly prohibited.
8. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt to interfere with website security.
- Upload malicious software or harmful content.
- Misrepresent your identity.
We reserve the right to terminate access for any user violating these terms.
9. Limitation of Liability
Kantha.store shall not be liable for:
- Indirect or consequential damages.
- Loss of profits or business opportunities.
- Delays caused by third-party shipping providers.
- Technical interruptions beyond our control.
Our maximum liability shall not exceed the amount paid for the purchased product.
10. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the content, privacy practices, or policies of third-party websites.
11. Privacy
Your use of this website is also governed by our Privacy Policy.
By using Kantha.store, you consent to the collection and use of information as described in our Privacy Policy.
12. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice.
Changes become effective immediately upon publication on this page.
13. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of West Bengal, India.
14. Contact Information
For questions regarding these Terms of Service, please contact:
Kantha.in
Email: hello@kantha.in
Website: Kantha.in
By using Kantha.store, you acknowledge that you have read, understood, and agreed to these Terms of Service.